Shipping policy

At Stowr™, we’re committed to delivering your order as quickly and smoothly as possible. Please review the details below before placing your order.

🚚 Order Processing

  • All orders are processed within 1–3 business days (excluding weekends and public holidays).

  • Once your order has been processed and shipped, you’ll receive a confirmation email with tracking details.

Please note: During peak periods or promotional sales, processing times may be slightly longer.

🌍 Shipping Locations

We currently ship to:

  • Australia

  • Selected international destinations

If your country is unavailable at checkout, please contact us at [your support email].

⏱️ Estimated Delivery Times

Australia

  • Standard Shipping: 5–10 business days

International

  • Standard Shipping: 7–15 business days

Delivery times are estimates and may vary due to factors outside our control such as customs delays, carrier disruptions, or peak seasons.

💰 Shipping Costs

Shipping costs are calculated and displayed at checkout based on your location and order size.

Occasionally, we may offer free shipping promotions, which will be clearly stated on our website.

📍 Tracking Your Order

Once your order ships, you’ll receive a tracking number via email.
Please allow 24–48 hours for tracking updates to appear.

❗ Delays & Issues

While we do our best to ensure timely delivery, Stowr™ is not responsible for delays caused by:

  • Carrier issues

  • Customs processing

  • Incorrect or incomplete shipping information provided at checkout

If your order appears delayed beyond the estimated timeframe, please contact us and we’ll be happy to assist.

📦 Lost or Missing Packages

If your package is marked as delivered but you haven’t received it:

  • Please check with household members or neighbours first

  • Then contact your local carrier

  • If still unresolved, reach out to us at Therionyxgolf@gmail.com within 7 days of delivery confirmation

We’ll work with you to find a solution.

✏️ Incorrect Address

Please ensure your shipping address is correct at checkout.
Stowr™ is not responsible for orders shipped to incorrectly entered addresses.

If you notice an error, contact us immediately after placing your order — we’ll do our best to help before it ships.

📩 Contact Us

If you have any questions about shipping, feel free to reach out:

📧 Email: Therionyxgolf@gmail.com
🕒 Support Hours: Monday–Friday, 9am–5pm (AEST)